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About ISAC

Contact Us

Main Office

Student Engagement and Support Services (all student inquiries)

1755 Lake Cook Road 
Deerfield, IL 60015-5209
Phone: 800.899.ISAC (4722)
8 a.m. - 4:30 p.m. CT
E-mail: [email protected]
Fax: 847.831.8549 
Spanish-speaking representatives are also available.

Program Service Requirements

Teaching & Work Fulfillment Requirements (for awardees with a teaching/work service obligation)

Phone: 800.899.ISAC (4722) 
8 a.m. - 4:30 p.m. CT 
Fax: 847.831.8549 
E-mail: [email protected]

Hearing Impaired

Voice: 800.526.0857 
TDD: 800.526.0844

Springfield Office

500 W. Monroe Third Floor
Springfield, IL 62704-1876 
Phone: 217.782.6767

Defaulted Loans

Debt Management Department

Mail payments to: 
ECMC 
P.O. Box 16129 
St. Paul, MN 16129 
Phone: 800.367.1589

College Illinois!® Prepaid Tuition Program

500 W. Monroe, Third Floor 
Springfield, IL 62704-1876 
Phone: 877.877.3724 
8 a.m. - 5 p.m. CT 
E-mail: [email protected]

Partner Services

School counselors, FAAs, Institutions

E-mail: [email protected]

Community Partners (Non-school organizations)

Email: [email protected]

All Partner Phone Inquiries:

Phone: 866.247.2172 
8 a.m. - 4:30 p.m. CT 
Fax: 847.831.8549

IDAPP

Student Loan Servicer

1755 Lake Cook Road 
Deerfield, IL 60015-5209 
Phone: 800.961.IDAP (4327) 
8 a.m. - 6 p.m. CT 
Website: www.firstmarkservices.com (alternative loans)

Media Contact

Lynne Baker 
Managing Director of Communications 
1755 Lake Cook Road 
Deerfield, IL 60015-5209 
Office: 847.831.8024 
Cell: 847.715.6267 
E-mail: [email protected]

Executive Office

500 W. Monroe, Third Floor 
Springfield, IL 62704-1876 
Phone: 217.782.6767 
Fax: 217.524.1858 
E-mail: [email protected]

General Counsel

Lisa Murphy-Coveny 
1755 Lake Cook Road 
Deerfield, IL 60015-5209

Human Resources & Development

1755 Lake Cook Road 
Deerfield, IL 60015-5209 
8 a.m. - 5 p.m. CT 
E-mail: Human Resources (general information and positions)

Technical Support

[email protected]

2024-25 ISAC Rules

Administrative Rules

2024-25 Rules

By Program Type/Topic

All links are to PDF files.

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Need-Based Grant Programs

Military Programs

Teacher Education Programs

Special Criterion Programs

High School Scholarship Programs and College Planning/Outreach

Loans and Loan Forgiveness Programs

Prepaid Tuition Program

Administrative/General

Paying for College

Paying for College is Possible!

Find out about getting money for college here.

When you think about education after high school like a degree or a certificate program, money might feel like the biggest worry. College can be expensive, but with good planning and the right support, you can usually find ways to pay for your education that won’t break the bank!

While families usually have the primary responsibility to pay for college, many families find they cannot cover all the costs, and that’s okay. There are many types of financial aid that can help you and your family fill the gap between the money you can afford to contribute, and the actual costs of college. Financial aid can help pay for direct costs like tuition, fees, and books. It can also help with other costs like housing, food, transportation, and personal expenses.

Plus, financial aid isn’t just for a 2- or 4-year degree! It can also help pay for technical schools, trade schools, and job training programs. Check out all the resources and programs that can help you on your path to education after high school.

Find More Resources

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Get Free Help Applying for Financial Aid!

Navigating the financial aid process can feel overwhelming but you don’t have to do it alone.
Contact the ISACorps mentor in your area, book a virtual appointment, or find a workshop near you !

Partner Resources

Partner Resources

Tools and resources for our partners supporting students and families

ISAC could not deliver our financial aid programs or support students on their path to education after high school without the collaboration and dedication of our partners. 

  • Financial Aid Administrators that help make postsecondary education possible for students and help deliver ISAC scholarship and grant programs 
  • High school counselors supporting their students through the college planning and financial aid process
  • Educators and administrators building a college-going mindset within their institutions
  • Non-profit partners supporting students in the high school to postsecondary education to career transitions
  • Foundations that support students and families and ISAC’s work
  • Local communities innovating to support students and families
  • Employers who support graduates and borrowers
  • Sister agencies and the Governor’s Office
  • College and Financial Aid Networks
  • And many more. 

In this section our partners can find ISAC tools and free resources they need to help them deliver and better understand ISAC programs, support financial aid application completion, learn new professional skills, implement Postsecondary and Career Expectations frameworks in their middle or high school, order free ISAC materials for their schools and students, and join networks and communities of practice to inspire innovation and collaboration.

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Education Matters

The College Changes Everything® movement and campaign is now Education Matters Illinois

Learn More About the Changes

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FAFSA Form
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campus

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ISAC Gift Assistance Programs Access (GAP Access)

GAP Access is a secure online portal ISAC uses to manage state financial aid programs. Our authorized institutional users can view program information, submit data, receive eligibility notifications, and request payments. Secure authentication is required for access.

Learn More About GAP Access

Administrative Rules

Partner Resources

ISAC Administrative Rules

This page provides access to the Illinois Student Assistance Commission’s administrative rules, including current rules in effect, proposed rules and amendments, and archived rules from previous years. Administrative rules explain how ISAC implements statutes and administers its programs. 
ISAC enacts rules in accordance with the Illinois Administrative Procedure Act [5 ILCS 100].

ISAC Agency Rules Coordinator
If you have any questions about ISAC administrative rules, including how to find information or submit public comments, please contact the ISAC Agency Rules Coordinator at [email protected].

 

Adopted Rules

To access adopted rules for current and recent academic years, click on the appropriate link(s) in the Administrative Rules section menu.

Latest Rules Updates

The following adopted rules were published in the Illinois Register (Volume 50, Issue 28) on July 10, 2026. 

Read the full text of these rules at ilsos.gov

Summaries of the changes:

  • Part 2743: Grant Program for Exonerees and their Dependents – Revises program name and adds allowances for dependents of exonerees to receive benefits.
  • Part 2749: Nursing Education Scholarship – Updates the sections in the Part, removes redundancies and consolidates language for easier readability.
  • Part 2750: Illinois Graduate and Retain our Workforce (iGROW) Tech Scholarship Program – Updates applicant eligibility criteria pertaining to academic performance and clarifying definitions.
  • Part 2752: Human Services Professional Loan Repayment Program – Clarifies the employment eligibility at time of application.
  • Part 2753: Community Behavioral Health Care Professional Loan Repayment Program – Adds a definition of behavioral health professional and updates applicant eligibility criteria.
  • Part 2755: Journalism Student Scholarship Program – New Part. Promulgates the rules for the 2025-26 Journalism Student Scholarship Program.
  • Part 2776: Workforce Development through Charitable Loan Repayment Program – New Part. Promulgates the rules for the 2025-26 Workforce Development through Charitable Loan Repayment Program.

Statutes

Partner Resources

Statutes

Federal Laws

Higher Education Act

  • Titles I, II, and III (General Provisions, Teacher Quality Enhancement and Institutional Aid)
  • Title IV, Parts A and B (Student Assistance; Grants, FFELP)
  • Title IV, Parts C through H (Student Assistance; Work Study, Direct Loans, Perkins Loans, Need Analysis, General Provisions for Student Assistance, and Program Integrity)
  • Titles V, VI and VIII (Developing Institutions, International Education Programs, and Graduate and Postsecondary Improvement Programs)

Education Matters Illinois

Partner Resources

College Changes Everything® is now education matters Illinois

Education, and how we think about and act on it, is transforming. As it evolves, so do we.

Education Matters is a multi-dimensional movement, awareness campaign, and community of practice initiated by the Illinois Student Assistance Commission. Education Matters for students and families and for the social and economic health of our state. Education matters because it is the foundation on which opportunity is built. It strengthens families, fuels local economies, and helps build and nurture thriving, resilient communities. When education is prioritized and accessible to all, everything else becomes possible.

Helping students and families make informed decisions about education after high school is central to the ISAC mission. Through public awareness campaigns, statewide outreach, direct service via the ISACorps, and an array of communication tools, ISAC strives to provide accessible and comprehensive information about postsecondary options in Illinois.

Education Matters are at the intersection of nearly every public policy issue in today’s world. Convening stakeholders statewide and across professional practices is essential to identifying issues and building solutions that move Illinois forward. Through training and professional development, statewide convenings, professional networks, and extensive public-facing communication, ISAC supports practitioners, policymakers, and stakeholders in informed and collaborative discourse and action.

Education Matters because every learner matters. Every pathway matters. Every decision, every innovation, every act of support matters. Join us, because together, we can shape a better future for all of us.

Fall Education Matters Outreach Campaign

Our intensive fall outreach campaign to support students and families who are completing financial aid and college applications continues as the Education Matters Illinois Fall Campaign.

We invite schools and community partners to join the 2026-27 Education Matters Fall Campaign!  

To be considered an Education Matters Partner for the 2026-27 school year, schools and community-based organizations agree to host a college application workshop and a financial aid application completion workshop between Labor Day and Thanksgiving.

Please use the Outreach Request Form to sign up for our 2026-27 Campaign. 

If you have any questions, please contact your local ISACorps member.

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Land of Learning - Education Matters - The Freedom to Learn - The Opportunity to Grow

Education Matters Illinois

We look forward to seeing you at our Education Matters convenings in the coming year, and at the
Education Matters Illinois Conference in summer 2027.

Order Outreach Materials

Partner Resources

Outreach Materials

FAFSA Completion Initiative

Partner Resources

Financial Aid Application Completion Initiative

Completing a financial aid application is the first—and often most critical—step in making life after high school a reality for Illinois students. For those who qualify for both the Federal Pell Grant and the Illinois Monetary Award Program (MAP), completing an application can unlock as much as $15,459 in funding from those programs alone.

We know the work you do to connect students with these resources is life changing. ISAC is here to partner with you every step of the way.

Navigating the Graduation Requirement

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Under state law, Illinois public high school seniors must complete a financial aid application (the FAFSA® or the Alternative Application for Illinois Financial Aid) as part of their graduation requirements.

We understand that every student’s situation is unique, and we provide the tools to help you guide them through their options.

The FAFSA and the Alternative Application are the primary pathways to financial aid. If a student doesn’t file, they won’t know how much financial aid they might be eligible for. That includes money they don’t have to pay back, like scholarships and grants. Completing a financial aid application gives a student options.

However, if a student chooses not to complete an application, parents or guardians can complete a Nonparticipation (Opt-Out) form. Find more information and instructions to complete the form.

Data & Completion Initiative 

Register for our free data-sharing service to save time and target your outreach to students who have not completed their application. Through our GAP Access portal, ISAC provides daily updates to school districts to help you identify which students still need to file.

We begin financial aid application completion tracking for the Class of 2027 in the late fall of 2026 so check back here to see when we start weekly updates!

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Outreach & Direct Support

Need a hand with your outreach? Our ISACorps members are available to provide free direct assistance to your students and families with the entire financial aid process, including completing financial aid applications. And check our Financial Aid Application Toolkit for multiple resources to help you communicate to your students and families the significance of completing an application.

Check back in fall for the 2027 Financial Aid Application Completion Performance Metrics

Disclaimer: Data provided is compiled from the U.S. Department of Education and other sources. Various matching techniques have been applied to maximize identification of eligible students. The information is based on Illinois high school students who were reported as juniors to the Illinois State Board of Education at the end of the previous academic year. Because this information is dynamic and changes occur on a regular basis, representations may be slightly higher or lower than that shown in an earlier reporting period. 
Questions? Contact ISAC Partner Services at 866.247.2172 or by e-mail at [email protected]

Professional Development & Training

Partner Resources

Professional Development Opportunities

ISAC's Division of College Access and Outreach is here to support you! We offer professional development across Illinois for counselors, mentors, and community partners helping students navigate the college and financial aid process.

Stay in the Loop

Don’t miss out on upcoming opportunities! Subscribe to ISAC's e-Messaging to get the latest training dates delivered to your inbox.

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Customized Training for Your Team

We are happy to tailor our sessions to meet the specific needs of your organization. While our online request form is currently under maintenance, we are still accepting requests via email!

To Request a Training: Please send a detailed description of your needs to [email protected]. To help us provide the best support, please include:

  • Topic: What specific area of college access or financial aid would you like us to cover?
  • Logistics: The preferred date, time, and location (in-person or virtual) of your event.
  • Audience: A brief note on who will be attending (minimum of 10 participants).

Note: Requests are filled based on staff availability and recently offered public sessions.

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